At least 1,300 flights of UI outside the London airport disturbed on Friday as Airport, the most prominent in Europe, was closed After a large fire nearby, an interruption of electricity was caused.
More flights are expected to be canceled or delayed in the coming days, while airlines are moving on the airport closure waves, which affects aviation trips around the world. It was expected that about 220,000 passengers on Friday would travel through Heathrow Flightrader24Live Flight Monitoring Service.
Heathrow said there was no choice but to be closed on Friday by 23.59 hours. “We know that this will be disappointing for passengers and we want to convince us to work as hard as possible to solve the situation,” said the airport spokesman in the statement.
If your trip has been influenced by closing, here’s what you need to know.
Should I go to the airport?
Passengers who were supposed to travel inside and outside Heathrow have been advised You do not go to the airport and contact their airline for additional information.
On Friday, police rejected passengers trying to reach Heathrow and cars in the area were diverted.
Most of the main airlines have updated data on their websites with details of flight disorders and instructions for raising flights canceled. You can also check their social media channels for updates.
What are my rights?
If your flight starts from the airport in Britain, he arrives there on an airline company of the British or European Union or arrives at EU Airport on the British airline, you are covered by British law.
Aviation companies are legally needed to provide care and delayed delays for more than two hours for flights in short trails, more than three hours for a middle -based flight and more than four hours for flights at long games. You can check how The law applies to your flight here.
According to regulations, airlines must provide a reasonable amount of food and drink, communication funds, accommodation for passengers delayed until the next day, and transport to and from accommodation or passenger home.
“The airline must provide you with these cases until it can take you to your destination, no matter how long the delay or what caused it,” ” On its website, the British Civil Aviation Body says.
What if the airline does not give me appropriate care?
Sometimes during major disorders such as the closure of the Heathrow airport airport, they are found without staff, overwhelmed and incapable of being ongoing with passenger demand.
In such cases, the United Kingdom of Civil Aviation advises passengers to pay from their pocket and retain receipts to apply for compensation and to ensure that the costs are reasonable. Luxury hotels and alcohol will not be covered with airlines.
More detailed guidelines on how to seek costs or complaint if a compensation request is denied You can find here.
Can I get a refund if my flight is canceled?
Usually, airlines are needed to refund or alternatively direct if the flight is canceled, but only if the cancellation is to be guilty of airplane.
“Disorders caused by things such as extreme weather, airports or air traffic, employees’ strikes or other” extraordinary circumstances “are not acceptable to compensation,” according to the British Civil Aviation Administration.
Call your airplane and see what options he has. Comprehensive travel insurance policies usually cover the delays and fired flights, so if you have a cover, be sure to read the conditions carefully.
