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At the recent flight to France, I talked to my wife beside me and Chatgpt appeared. She worked as a bank clerk and said she was now using Chatbot to write most of her correspondence with her colleagues and customers.
She explained that writing was never her strong point, and the application managed to create a text that recorded what she wanted to say better than she could. I joked that she would use her to write messages to friends and family before she knew it, and she replied quite fiercely that she had already had, seeking help with the recent birthday text.
Her discomfort suggested that she felt what she was doing in some way wrong. However, like many others, it now uses the generative AI to produce huge parts of personal and professional communication, unknown to those who receive these messages that are generated.
While companies explore how to use the generative AI in ways that are profitable and transformativeThe quiet revolution is already underway among their staff. Lawyers, bankers, doctors and many other professionals use chatbot regularly to write colleagues, customers, clients and patients.
Company managers appear to underestimate their employees use technology.
Last October, a survey Deloitte accepted almost half (47 percent) of respondents in Europe who were familiar with generative AIs used it for personal activities, while a quarter (23 percent) used for work. The report also revealed that a quarter of employees used the models they paid for themselves.
This is within two years of publishing a Chatgpt, an application that costs $ 20 a month for a plus version that comes without restriction. Last month, Chinese rival, Deepseek, displaced Openi’s Chatgpt at the top of the app stores. Its popularity could lead to an even wider adoption of the generative AI.
Deloitte’s research, interviewed by 30,000 consumers and employees in 11 countries, reported that 63 percent of staff members using generative AI said their company either encouraged (44 percent) or permits (19 percent) for its use for the purpose of a working purpose. But almost a quarter (23 percent) said their organization has no politics AI.
This disadvantage of clarity has led to an increase in the use of shadows, which means that some companies have no idea what their employees do. Although there are hopes of AI can improve productivityIt will come at price if the absence of training and surveillance means incorrect information between staff or clients. Confidential details could also be exposed to risk if workers use inappropriate tools that do not adhere to safety and privacy standards.
Research The European Center for Vocational Training Development has found that one of the seven adult workers in the European labor markets now works with digital tools that meet the tasks for them, and 22 percent of employees use AI to recognize, translate, rewrite or generate text.
Most media organizations, including FT, have policies stating that journalism cannot be created by Ai. But what about communicating with colleagues? Is it okay to use a generative AI to make E -Ap for a manager who is looking for a salary increase or write an overview of a team member?
There is also a risk that employees using generative AIs believe too much in technology. In the Deloitte report, 70 percent of the users said he would trust the generative AI of news abstracts. The figure was 64 percent on personal belongings such as tax return or fees. More Survey directed at the UK He found that 36 percent of users were wrong to believe that AI was always correct.
The exit of the tools is constantly improved, but the mistakes are still common and harder to see. Last year, a technological company noticed That AI models regularly reject journalistic attributes from abstracts, such as removing “police say” from news. For a lawyer who inspects the case, this omission could be crucial.
And what about the way this technology quickly woven into our personal life? Does it matter if he wrote a AI birthday note or is it still a thought that counts? Is the world where chatboti help those who strive to turn thoughts into words better than the one in less written or is the erosion of the personal voice of something we should be kept against? It is clear that more companies have to provide outlines that explain that their employees can use AI to communicate. As a society, we should do the same.
