While MSG stalls and refuses to give fans a financial break, Optimum has ways for customers to watch the Knicks, Islanders, Devils and Rangers

One click, call or chat with Optimum and we can review your options to help you watch your favorite teams now and get the content you want at an affordable price

NEW YORK–( BUSINESS WIRE )–Optimum is issuing the following statement regarding customer-friendly options available to customers:

At Optimum, we have a clear mission: to provide programming that our customers want and give it to them at an affordable price. The problem: MSG Networks (NYSE: ) demanded that users who don’t watch their content “who are the majority” have to pay for it anyway AND required all users to pay exorbitant fees to stream the content.

Now more than ever, especially in this economy, it’s not fair for MSG Networks to require non-viewers to pay and demand high licensing fees, especially when there are ways for fans to get games directly from MSG through Gotham’s direct-to-consumer Sports app.

While we all wait for MSG to stop stalling and give fans the financial break they need, Optimum is working on ways for everyone to see the games. We have a comprehensive set of tools to care for our clients to ensure they get what they want based on their unique circumstances.

For fans, this includes offers to help reimburse and cover the costs of Gotham Sports and other services so they can continue to watch their favorite teams.

And for the hundreds of thousands of non-sports fans, we have new affordable and user-friendly video packages which bring them the content they want and need.

Consumer viewing habits have changed dramatically over the past few years, and we know that content is not the same for everyone, so we tailor our offerings to meet individual customer needs. That’s why we want customers to call us directly” so we can understand what’s important to them and continue to support their viewing and entertainment interests accordingly.

At Optimum, we pride ourselves on offering a wide range of options to suit our customers, and our team is ready to help customers find the best packages for them. Just call us at 888-347-4784, chat with us or visit www.optimum.com/MSG learn more.

Additional information on negotiations with MSG Networks:

Optimally offered to absorb MSG Networks’ outrageous price demands if we could package its content in a way that would give our customers more flexibility and control, so that fans could continue to watch and pay for their content while non-watchers were forced to pay for what they don’t look. MSG Networks said no and turned down multiple of our offers to reach a deal.

It’s no secret that sports viewership is increasingly fragmented across countless streaming platforms and services. Yet MSG Networks continues to squeeze its viewers for more money to watch their content, refusing to evolve or deviate from a broken model that is outdated based on the evolution of the entertainment industry, anti-consumer and unsustainable in today’s programming environment.

Optimum wants to work with developers who put customer choice and flexibility at the center of every decision. We are disappointed in MSG Networks, but most importantly, sorry that our customers have to experience this change, which is why Optimum is working directly with customers to provide alternative viewing options to ensure they never have to miss a game.

About Optimum

Optimum is a brand of Altice USA, one of the largest broadband and video providers in the United States, providing broadband, video, mobile, proprietary content and advertising services to approximately 4.6 million residential and business customers in 21 states. The company operates Optimum Media, an advanced advertising and data business, which provides audience-based multi-screen advertising solutions to local, regional and national companies and advertising clients. Altice USA also offers hyper-local and international news through its News 12 and i24NEWS networks.

See the original version on businesswire.com: https://www.businesswire.com/news/home/20250101662875/en/

Media:
Stephen Stokes
(917) 553-0667
stephen.stokes@optimum.com

Source: Altice USA