Ultimate Driver Membership through Investing.com

Extended returns and premium benefits Redefine (JO:) the experience of buying auto parts online

TORRANCE, California, January 14, 2025 /PRNewswire/ — CarParts.com, Inc. (NASDAQ: PRTS), the leading e-commerce destination for automotive parts and accessories, recently launched CarParts+, its flagship membership program designed to simplify the process of online shopping for vehicle parts and maintenance. For just 79 dollars per year, membership offers peace of mind and effortless car care, combining roadside assistance, delivery savings, extended returns and VIP service to create a truly exceptional car buying experience.

CarParts+ benefits include free 24/7 roadside assistance for essential services such as 15-mile towing (flatbed included), battery top-ups, tire changes, lockout assistance and fuel delivery. In addition, members receive free shipping on over 500,000 eligible items, online returns with an extended 60-day window (double the standard 30-day window), and exclusive VIP customer service with access to a dedicated phone number and text chat support.

“CarParts+ is designed to make life easier for our customers, giving them the tools and support they need to keep their vehicles running smoothly,” he said. Aurelija Polletsenior director of customer experience at CarParts.com. “With benefits like extended returns and 24/7 roadside assistance, we empower our members to focus on what’s most important ‘taking care of their vehicles’ while we take care of the rest.”

CarParts+ reflects CarParts.com commitment to constant innovation with a strong focus on customer needs. By offering a membership that combines benefits and exclusive benefits, the company provides its members with a cost-effective way to manage their automotive needs.

For more information on CarParts+, visit https://www.carparts.com/membership.

About CarParts.com, Inc.
CarParts.com, Inc. is a technology-driven e-commerce company that offers over 1 million high-quality automotive parts and accessories. It has been operating for over 25 years, CarParts.com has established itself as the first destination for drivers looking for repair and maintenance solutions. Our commitment lies in putting the customer at the forefront of our operations, which is evident in our easy-to-use, mobile-friendly website and app. With a commitment to affordability and customer satisfaction, CarParts.com simplifies the car repair process, with the goal of removing the uncertainty and stress often associated with vehicle maintenance. Backed by a strong delivery network managed by the company, we ensure prompt delivery of premium quality parts of leading brands to customers across the country.

On CarParts.comour global team is united by a common vision: Empowering drivers on their journey.

CarParts.com is headquartered in Torrance, California.

Relations with investors:Ryan LockwoodIR@carparts.com

Relations with the media:
Tina Mirfarsi
tina@carparts.com