Technology journalist
Smartwatch Garmin is facing a return reaction after customers have complained that their devices have not been working around the world.
Some users reported that they saw a blue triangle when they tried to turn on their watch while others were stuck on his screen.
Garmin’s Fenix 8 smart watches, which sell a little less than £ 1,000 (1,200 dollars), are some of the problems that have problems – however, not all watches have influenced the interruption.
The company said to the BBC that he was aware of the problem and suggested to users to reset their devices – adding that “she would provide more information on permanent repair when available.”
Customers headed to social media to express frustration on their smart watches that do not do properly and what many see as a dispute response from the company.
Garmin offered a potential solution to the problem, including resetting the device and connecting to the Garmin app.
But he admits that only this may not solve the problem, and in that case it advises people to reset their device factory.
Some people on social networks claimed that even after the factory reset, they are not able to function properly.
“Their instructions do not repair Garmin silent,” one person said in the post on X.
And the absolute Radio DJ Leon Graham is one of the people who share their frustration online, along with the Blue Triangle shots.
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According to Garmin’s website, problems affect the following devices:
- Approach clock
- Edge cycling computer
- Epix watch
- Fenix Watch
- Forerunner Watch
- Instinct series Watch
- Vivoctive 4 and 5
- Vein 3 and 3s
The company has not yet given a reason for the problems, although some experts have speculated that it was the result of the device Incapable of communicating properly with GPS due to poor update.
And despite the update of support site, the lack of communication on social media landed Garmin in hot water with its users.
“You should really give preference to your current customers and a constant problem with many watches,” said one person, while the other called the “amazing” that the company had not yet emphasized the cause of the problem.
“Stop burying your head in the sand, these watches don’t get cheap,” they said on Wednesday morning.
