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Will the AI ​​agent be able to power the Salesforce shares greater 2025?


On Wednesday, Sales power (Nyse: CRM) He turned to solid results for his fiscal 2025 fourth quarter and issued conservative guidelines as he looks toward the agentic Artificial intelligence (AI) be his next great growth driver. With agent AI, software bots (“agents”) can autonomously go out and complete the tasks on your behalf with little human intervention. This development technology is considered to be the next major evolutionary phase of the AI ​​revolution.

However, the Salesforce shares have embarked on the difficult start to the year. It reduced about 10% in 2025 from this writing, and almost flat in the last 12 months.

So what to do Software-as-as service (Saas) The latest results of the company suggest that the shares can recover?

Salesforce is moving forward with the agent AI through his offer of the agent, which he introduced in October. The AI ​​agent’s solution was recorded by quickly entry of customers, and the company said it had closed 5,000 agency contracts, including 3,000 paid contracts, at the end of the fiscal quarter 31 January. This was on the rise of 1,000 contracts that the company boasted in updating update.

Through agentforce, Salesforce provides its customers with various AI agents that can withstand certain tasks in areas such as users, human resources and technical support. Customers can also use low code tools and no code within a platform to create and adapt their own AI agents. The company said that if you can describe the task, the agentforce can build an agent to bear it.

Salesforce has created agentforce to help increase human labor and increase the productivity and efficiency of workers. It is a consumption -based product that costs $ 2 per interaction.

The company also leans into its partner network. The administration says that half of its sale of the agent and 70% of agentforce activation came from his partnership. He noted that he had 127,000 employees integrated in the system trained for an agent and more than 1,000 technological partners who build and sell agents. Noted that customers can now use an agent agentforce AlphabetGemini, and his multimodal models and be arranged on Google Cloud. It also noticed Amazon He helped him close a number of large offers.

Picture source: Getty Images.

As for the fiscal quarter itself, Salesforce’s revenue increased by 8% compared to $ 10 billion, which was exactly in the middle of its range of guidelines of $ 9.9 billion to $ 10.1 billion. Subscribe and support revenues also increased by 8% to $ 9.45 billion.



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